Shipping policy

Shipping Policy

 

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

 

Shipping Rates and Delivery Times

 

Shipping rates are calculated at checkout based on the weight and dimensions of your order and the delivery destination. Estimated delivery times vary by location.

 

Order Tracking

 

Once your order has shipped, you will receive an email with a tracking number. You can use this to track the status of your delivery.

International Shipping

 

We currently ship within the United States. For international shipping inquiries, please contact us at matchy-mutts@sparkbeyond.com.

 

Lost or Damaged Packages

 

If your package appears lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will work to resolve the issue promptly.